In-house or outsourced security? Compare the real costs, coverage and compliance of each, and see why corporates and trusts like NTPC and Piramal Trust choose Victor Squad's veteran-led teams in Mumbai.
All organisations must make the choice between providing their own security or opting for outsourced security services; in the case of those which have more than one site, outsourcing is generally the preferred option, especially when the teams are managed by experienced people. For example, companies such as NTPC and different trusts, including the Piramal Trust, have chosen Victor Squad to handle their security requirements. The article now examines the two alternatives and points out the differences between teams led by veterans and those managed by their competitors.
What Is the Difference Between In-House and Outsourced Security?
The guards are employees that you hire and it is thus up to you to handle all the matters concerning their recruitment, training, compliance, and manpower planning.
In contrast, when you employ outside agencies, you will have to use their staff and make use of their facilities and so there will be no need for you to deal with all the matters relating to the guards based at your site; your only responsibility will be to make sure that compliance and supervision continue.
Each of the two options has its advantages and disadvantages, but the contrast between them is very evident when seen from a wider point of view.
The True Cost of an In-House Security Team
An in-house security team is not as cost-effective as it seems due to various additional costs incurred:
- Recruitment
- Keeping a reserve of personnel
- Planning the assignment of personnel and filling the vacant posts
- The salary, the provident fund, the insurance, and the other statutory benefits
- The method by which supervision and guarding are carried out
- Following the rules, displaying obedience, and keeping records
- Potential for growth or further requirements
With each of the points mentioned above there are extra costs; for example, in the case of a corporate campus in Mumbai, where the shifts are long, absenteeism must be kept as low as possible since it could interfere with the normal operation of the security arrangements at the site.
Why Corporates Choose Outsourced Security Services
When queried on requirements, every company cites similar needs, including:
- •Reliable manpower
- •With only one point of contact
- •Compliance
- Flexibility
- •Concentrate on the primary business
The firms which have hired outside agencies have found that their performance is better than that of their own teams; for this reason corporations, trusts, industrial complexes and large-scale infrastructure projects in Mumbai, Delhi, Kolkata and elsewhere choose to use outsourced security services.
Why Veteran-Led Teams Deliver Better Results
What sets experienced agencies apart is the experience of their staff, who show a high degree of discipline and professionalism in carrying out their duties. There are numerous benefits to choosing teams that are led by veterans.
A Well-Established Command and Control Structure
The command and control system amongst these veterans is well developed, as is evident in the good discipline they show when carrying out their duties, such as arriving at work on time, sticking to the required dress codes and displaying other professional qualities, all of which indicate the kind of supervision they receive at the worksite.
Confidence and Competence in Handling Crises
A guard who has a great deal of experience is confident and is capable of handling any situation, such as a fire or a medical emergency; since he or she knows the proper procedures to follow in each case, the damage is reduced and the risks are minimized. It is certainly true that the right equipment can make a big difference, but it is the confidence and competence of the guard that decide the outcome of any emergency.
A Positive Attitude Towards the Job
The organisations carrying out important functions should have guards who are not only trained but also have a positive attitude towards their work, veteran guards being the most suitable kind for such organisations since they already have the abilities required for these types of duties.
The resettlement scheme run by the Directorate General of Resettlement has led ex-servicemen to take up employment with private companies, which is the reason why it is possible to find ex-servicemen working in a number of government agencies, in various public sector organisations, in banks, in the paramilitary forces, and in private limited companies that employ security guards via agencies licensed by the Directorate General of Resettlement.
How We Work With Large-Scale Industrial, Corporate & Trust Clients Such as NTPC & Piramal Trust
Even though government agencies, business parks, and private residential security are different, the various requirements which large-scale clients have in common are the ones that determine our method of operation.
The Challenges
Clients on a large scale generally need to be constantly supervised, access must be controlled for both visitors and staff, and there must be a strict attitude towards any leniency shown to the security guards.
Our Approach
To meet these challenges we carry out a risk assessment before agreeing to take on any job in accordance with the client's requirements and at the same time give our staff a briefing and training at the worksite, making regular inspection visits to make sure that all the requirements are met.
What Our Clients Like About Our Veteran-Led Team
It is because the security of large-scale infrastructure has special requirements that our clients are continually satisfied with our punctuality and professionalism in fulfilling their needs.
In-House vs Outsourced Security Services: A Side-by-Side Comparison
How to Choose an Outsourced Security Agency in Mumbai
In a market as fiercely competitive as Mumbai there are a number of questions to ask when selecting agencies, concerning both the PSARA licence and the agency's normal operations.
- Does the agency have a licence under the PSARA? Since all private security agencies are governed by the Private Security Agencies (Regulation) Act, 2005, they are required to possess a valid licence. For more details, see the website of the Ministry of Home Affairs.
- Is the agency's staff well trained and properly supervised? Yes, because a competent agency must have both a well-trained staff and an appropriate supervision strategy.
- Will it be able to supply client testimonials or references? It is always necessary to ask for references, especially in the case of setting up long-term partnerships.
- How quickly can it respond to requests? Reputable companies have the appropriate personnel and organizational structure so that they can expand their operations in line with your needs. If you would like to find out more about the advantages of Victor Squad, please go to our About Us page.
Conclusion
As a result of their decision to outsource their security requirements, companies are able to get reliable staffing, ensure compliance, gain flexibility, and take advantage of the improved discipline and emergency management that ex-servicemen provide. The NTPC and the Piramal Trust have chosen to use Victor Squad. If you have any questions concerning our security services or if you have any queries about the security needs of your facility, please contact us today at this link.
Frequently Asked Questions
1.Isn't it cheaper to obtain security services from outside rather than having a security team on the premises?
A trustworthy agency is able to provide solutions at reasonably low prices since it has to take into account the costs involved in recruitment, training, coverage, and compliance and it is difficult to beat these prices.
2.Has the population that has been provided with by the external security agencies had any training?
Yes, an experienced agency consists of a number of capable and well-balanced people.
3.What advantage is there in having a security team consisting of veterans?
An experienced agency will offer businesses a certain amount of flexibility at the same time as ensuring that reliable results are achieved.
4.Should the security agencies have one provided by PSARA?
A private security company if it wishes to carry on business in the country must get PSARA registration and a licence.
5.Should the number of security personnel be increased or decreased?
Those organisations which have a great deal of experience have the necessary infrastructure and have enough staff so as to be able to expand their operations in response to the client's requirements.
